TVByDemand Help Center

Home Page Everyone

Use the home page to jump into featured videos, genre browsing, live viewing, and your personal shortcuts.

Login, Register, And Staying Signed In Everyone

Create an account, sign in, use the trusted-device option, and log out safely when needed.

Contact And Reporting Problems Everyone

Use the contact tools and PM options to report issues, ask for help, or reach site staff.

Browsing Categories And Video Lists Everyone

Find videos by category, understand the sorting order, and open a video page from a listing.

Watching A Video Everyone

Use the video page to watch, share, inspect metadata, and see uploader information and related activity.

Live Channel And Chat Everyone

Watch the live stream, read or post live chat, and use the Now Playing and Up Next information on the live page.

TV Guide Everyone

Read the current live-channel schedule on its own page or from the preview sections around the site.

Comments, Replies, Editing, And Deleting Everyone

Post comments, reply in threads, attach images, edit your own posts, and understand how deletes work.

Reactions On Videos And Comments Everyone

Use the site reaction system to respond to videos and comments with more than a simple like or dislike.

Members Directory Everyone

Find people by username, display name, or profile details, even if they have never uploaded a video.

Profiles And Profile Privacy Members

Create a profile, upload a profile photo, manage work and school history, and control who can view your page.

Photo Albums Members

Browse public photos on profiles, use the default Public Photos album, create custom albums, and react to albums and photos.

Buddies Members

Send buddy requests, accept or decline requests, remove buddies, and control who can interact with you.

Private Messages (PM) Members

Send direct PMs, share images, search buddies, and understand who you can message.

PM Groups Members

Create group PMs, add members, leave a group, and control whether you can be re-added.

Notifications And Alerts Members

Track replies, PMs, moderation actions, buddy activity, and other events through the site alert system.

Uploading A Video Uploaders, Admins

Upload a video, fill out metadata, monitor progress, and understand remote or local HLS processing.

My Videos Uploaders, Admins

Manage videos you uploaded, including metadata edits, delete and restore actions, and processing recovery.

Video Posters And Thumbnails Uploaders, Admins

Upload or replace poster and thumbnail artwork for a video and understand where those files are stored.

Manual Video Ordering Uploaders, Admins

Change the order videos appear inside a category instead of relying only on newest-first sorting.

Troubleshooting Uploads Uploaders, Admins

What to check when uploads do not start, processing stalls, or a video does not show publicly after encoding.

Troubleshooting Live Playback Everyone

What to try when the live channel buffers, especially on mobile devices or slower networks.