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TVByDemand Help Center

Every major feature of the site is documented here. Search by keyword, browse by category, or jump in from the contextual Help links on each page.

Screenshot support is built in.
Real screenshots can be added topic by topic, but written instructions are already live for the full site.
Use keywords like upload, PM, remote worker, backups, or comments.

Featured Help

These are the pages people are most likely to need first.

Uploading A Video Creators And Uploading
Upload a video, fill out metadata, monitor progress, and understand remote or local HLS processing.
Watching A Video Watching And Live
Use the video page to watch, share, inspect metadata, and see uploader information and related activity.
Live Channel And Chat Watching And Live
Watch the live stream, read or post live chat, and use the Now Playing and Up Next information on the live page.
Private Messages (PM) Community And Social
Send direct PMs, share images, search buddies, and understand who you can message.
Profiles And Profile Privacy Community And Social
Create a profile, upload a profile photo, manage work and school history, and control who can view your page.
Buddies Community And Social
Send buddy requests, accept or decline requests, remove buddies, and control who can interact with you.

Search Results

4 topics
Browsing Categories And Video Lists Watching And Live
Find videos by category, understand the sorting order, and open a video page from a listing.
Watching A Video Watching And Live
Use the video page to watch, share, inspect metadata, and see uploader information and related activity.
Live Channel And Chat Watching And Live
Watch the live stream, read or post live chat, and use the Now Playing and Up Next information on the live page.
TV Guide Watching And Live
Read the current live-channel schedule on its own page or from the preview sections around the site.

Getting Started

Basic site navigation, signing in, and finding your way around TVByDemand.

Filter To This Category
Home Page Everyone
Use the home page to jump into featured videos, genre browsing, live viewing, and your personal shortcuts.
Login, Register, And Staying Signed In Everyone
Create an account, sign in, use the trusted-device option, and log out safely when needed.
Contact And Reporting Problems Everyone
Use the contact tools and PM options to report issues, ask for help, or reach site staff.

Watching And Live

Watching videos, browsing categories, using the live channel, and reading video details.

Filter To This Category
Browsing Categories And Video Lists Everyone
Find videos by category, understand the sorting order, and open a video page from a listing.
Watching A Video Everyone
Use the video page to watch, share, inspect metadata, and see uploader information and related activity.
Live Channel And Chat Everyone
Watch the live stream, read or post live chat, and use the Now Playing and Up Next information on the live page.
TV Guide Everyone
Read the current live-channel schedule on its own page or from the preview sections around the site.

Community And Social

Profiles, buddies, PMs, PM groups, comments, reactions, and notifications.

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Comments, Replies, Editing, And Deleting Everyone
Post comments, reply in threads, attach images, edit your own posts, and understand how deletes work.
Reactions On Videos And Comments Everyone
Use the site reaction system to respond to videos and comments with more than a simple like or dislike.
Members Directory Everyone
Find people by username, display name, or profile details, even if they have never uploaded a video.
Profiles And Profile Privacy Members
Create a profile, upload a profile photo, manage work and school history, and control who can view your page.
Buddies Members
Send buddy requests, accept or decline requests, remove buddies, and control who can interact with you.
Private Messages (PM) Members
Send direct PMs, share images, search buddies, and understand who you can message.
PM Groups Members
Create group PMs, add members, leave a group, and control whether you can be re-added.
Notifications And Alerts Members
Track replies, PMs, moderation actions, buddy activity, and other events through the site alert system.

Creators And Uploading

Uploading, metadata, artwork, My Videos, and ordering your content.

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Uploading A Video Uploaders, Admins
Upload a video, fill out metadata, monitor progress, and understand remote or local HLS processing.
My Videos Uploaders, Admins
Manage videos you uploaded, including metadata edits, delete and restore actions, and processing recovery.
Video Posters And Thumbnails Uploaders, Admins
Upload or replace poster and thumbnail artwork for a video and understand where those files are stored.
Manual Video Ordering Uploaders, Admins
Change the order videos appear inside a category instead of relying only on newest-first sorting.

Troubleshooting

Common problems, recovery steps, and what to check when something stalls or buffers.

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Troubleshooting Uploads Uploaders, Admins
What to check when uploads do not start, processing stalls, or a video does not show publicly after encoding.
Troubleshooting Live Playback Everyone
What to try when the live channel buffers, especially on mobile devices or slower networks.

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